Stuart L.

My son goes to college in Florida and twice he has had problems at Holiday Inn during a hurricane. The first time was 2018 when I booked him a room for a hurricane and after a couple of nights, the day the hurricane was hitting the area, he was told he needed to check out. It wasn't because the room was booked it was just because Holiday inn said so. When I called corporate they said the hotel had plenty of rooms so my son misunderstood. Thank God I was able to get him out of the area.
Then, since I am stupid I made the mistake this year and booked him a room at another Holiday in Orlando. I paid extra so the reservation could be changed as the hurricane path changed. He went to check-in and was told he can not because he is 20 years old. I spoke on the phone to the person at the desk who said I should have asked the reservation line person if it's against the rules for his stay due to his age. I let the person at the desk know that I told the reservation person that he is a kid in school and running from the hurricane. She said good luck but not in this hotel and to top it off she let me know the hotel will charge me for the reservation. As I was booking him another hotel he called and let me know they let him check in because a good samaritan checked in for him but he had to pay cash for the room (luckily I had $500 in the account the room). So someone else's name was on the room but my cash was good enough (of course it had to come from the hotel ATM for a $10 surcharge) for him to stay in the room.
That makes twice I screwed up and the last time I ever use a Holiday Inn.

I looked at JustFly and the price was the same as on JetBlue so I stupidly figured let someone make a commission and booked the flight with Justfly. The bill came in for the flight plus an extra $23.90. I called to ask why and they do not accept calls you must email them. I sent the email and was told I was charged for a "seating assignment fee". I never heard of such a thing. I then asked to be told where on the site it tells me about this fee and they just don't answer. I got screwed- don't use them so your not screwed too.