I bought a prom gown for my daughter from jade gowns and even though i paid for fast delivery, the dress didn't arrive in time for her prom. When i tried to contact customer services to return it for a full refund they would not accept it and pleaded with me to just keep the dress and help them. I am now £120 pounds out of pocket and stuck with a dress that never got worn. I would think twice before buying from this company. Very disapointed.