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Hi, I would just like to show my appreciation with the arrival of my centre stone, beautifully set in and accompanied by 18k engagement band. It shows all qualities of its fine colour & clarity. Let's hope diamonds are a girls best!...
A few abrasive markings in 18k band. Will be looking into buffing out before the question is popped. Apart from that pretty good service. Would like a phone call maybe when order is received, just for that extra personal touch and care. Thanks for being part of our lives, in these exciting times, which will never be forgotten. Cheers Stuart London.
Stuart L.'s review of Zoara earned 2 Very Helpful votes
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After searching for weeks for a ring and visiting many many shops looking for the right ring...
Dear Stuart,
Thank you for your kind words about our customer service. As for your wedding band, I would like to sincerely apologize. These incidences are extremely rare because before shipment, every piece of our merchandise is thoroughly inspected by our Quality Control Team and handled with the utmost care. It is important to us that our customers are fully satisfied with our products, so if such instances occur, we will always repair any flaws in our items, free of charge. Zoara also offers a lifetime warranty on all of our jewelry and gemstone products so our customers will always continue have this satisfaction. We would be more than happy to get rid of the abrasions on your wedding band for you, so we would love for you to contact us through phone, live chat, or email.