I was a bit apprehensive about BikesDirect at first, but decided to take a leap of faith - and I'm very glad I did. I now have purchased two bikes from them, and will not hesitate to do so again. You will not find better value for your money anywhere else.
Plus, I had a service question and sent an email. I had an answer within an hour, with more tips and a link to a helpful video. Thanks, Larry! You made me even happier with my decision.