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Stuart C.

  • 1 Review
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Experience: Home & Garden

Member since July 2020

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1 Review by Stuart

7/31/20

I purchased a Shire Overlap Apex Bike Store back in March and because of Covid i had to wait for delivery in six weeks. When the product arrived by a courier who looks more like a Rag and bone man they direct courier from a professional company. However i was excited to press on with the shed as i was in dire need of it too store the bikes and get them out of the open. Upon inspection of the panels, Doors, Roof and fittings I was utterly disguised with the standard of workmanship and the fact that they had got through quality control. If there is any quality control? I found over 12 fault in all, Nails through wood and exposed the other side. Panels with sap coming out. Holes in wood and unfinished wood doors. I had no choice but to construct the shed none the less as i has waited 6 weeks. Once i contacted the customer service via email as they would not answer the phone. They informed me that i should just return the faulty parts. I explained that this was not now possible as i had constructed the bike store and they i would have to send the entire thing back. Why should put aside another day to build it and then another day to take it down to send back. Only to wait for another one to be sent? Overall i am completely unimpressed with the product and the customer services. I would never buy another product from them.

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