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Stewart M.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Jobs

Member since January 2020

  • Review

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1 Review by Stewart

1/16/20
Absolute scam. Beware. Signed up to 7 day trial which I tried to cancel on the last day but system wouldn't let me. Tried again the next day to be told money had already been taken and therefore couldn't cancel so started an instant chat and phone call to be told no staff were available to sort the issue and would only return 4 days later. Then told I would not be given a refund and had my cancelled subscription reinstated and they started to send me unsolicited emails. After 2 weeks of emails and complaints a manager finally called me only to tell me, in a patronising and rude manner, I had to trust that their system worked perfectly and it was my fault and they would not refund me. When I questioned this he hung up on me! Worst customer service experience ever.

Stewart Has Earned 3 Votes

Stewart M.'s review of ProductionBase.co.uk earned 3 Very Helpful votes

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