I purchased a small, light weight product recently and decided to return it, because I no longer needed it. I returned it a few days after I received it. It was unopened and shipped back with their label... when I received my refund I was shocked to see it was $18. Less than the total I paid. They charged me shipping cost, return shipping cost, and taxes. Never again will I purchase anything from them. I'd rather stick to A1 auto for now on.