This organization is very deceiving. They work hard, both on line and on the phone, that you are communicating directly with the hotel. They also lie about the number of rooms remaining. They will will charge you $14 above the cost of the room cost from the hotel. I booked a room on line for $99 and found out I could get the room directly with the hotel for $69, and that includes taxes. Avoid reservations.com at all costs.