Upgrading my company laptop, ordered memory upgrade based on their website configurator. Received the memory stick, incorrect, sent back, requested correct memory or refund purchase. I have 8 documented contacts discussing this incident with their On-Line rep, Z##, even talked to him live. Still no resolution since the NOVEMBER 2010 purchase date.
They are disreputable and will lie to you on the phone or in on-line conversations.
STAY AWAY - they should not be in the memory upgrade business.
Horrible company and deserve any BAD rap they get!