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Steve W.

1 Level 1 Contributor
  • 3 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Business, Computers & Technology

Member since April 2015

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3 Reviews by Steve

I placed an order for a specific High end Remington ammo from Target sports order #1476871 but received a lesser value product. After contacting them and then sending requested photos they replied:

"Thank you for your email. I have escalated it to management and they have contacted Remington and that is the correct item. Please contact Remington @ *******700 and they will explain to you. It is a new production and all our ammunition come direct from them. We sincerely apologize for any inconvenience."

Well I called Remington where they asked for the numbers off of the box and confirmed that Target had shipped the wrong ammo. After much back and forth Target had me return the ammo and agreed to send me the correct ammo. I suggested that they throw in some extra for my trouble. Instead they simply refunded my card after wasting a bunch of my time. This company is at worst dishonest and at best majorly incompetent.
I used to think highly of Startech but my recent experience has changed all that. A company that does not honor their agreements cannot be trusted. I have a USB 3.0 eSATA Dual 3.5-Inch SATA III Hard Drive RAID Enclosure that started exhibiting bizarre behaviour with the LEDs. I contacted their tech support abount it and after wasting quite some time they could not explain it or tell me what the LEDs staying on meant.
They finally offered to replace the product and took my credit card number and details for an advance replacement. After waiting several days for the replacement I contacted them again and was advised that they had decided not to send me a replacement. Words cannot express my contempt for a company like that.
After ordering product that turned out to be years old I was offered free replacement for newer product at the same price. After returning the defective product and paying for the full invoice I received a second invoice wanting to charge for the replacement product. Spoke to a supervisor and they WILL NOT HONOR the agreement made by their representative. Trash company! Avoid them!!!

Steve Has Earned 6 Votes

Steve W.'s review of Target Sports USA earned 5 Very Helpful votes

Steve W.'s review of reliable.com earned a Very Helpful vote

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