First let me say that their tech support is superb, They take the time to answer questions and assist real time in setting up your system. However, if you purchase a wireless system be prepared to ask a lot of questions before you buy. The sales guys are very helpful but they really aren't familiar with the capabilities and limitations of wireless vs wired system. All of the online videos are geared to what the wired systems can do and do not state that certain software capabilities don't apply to wireless systems. To be honest not sure any wireless system on the market can.