I ordered a shower pan from Faucet, primarily because the item was marked IN STOCK. Several days after the order was placed I received an email indicating the item i purchased was on backorder. I called and asked if I could pay to have the item expedited to my home after they received it at their wearhouse. I was told no. I am now responsible for an additional fee to my contractor because the i had to delay their start time because i dont have the material on the date i indicated i would on the contract.