I used them to compose a resume, which was an okay experience. Later, I did not renew my one-year membership, and was told when I cancelled they could give me a shorter membership if I needed it. Today, I tried to reactivate my membership for less than one year, and was told they couldn't help me! So, this paying customer will never use their business again; it seems like greed, not customer service.
Thank you for sharing your experience with us, Steve. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.