- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered 12 days ago, and still haven't received. So of course my feeling on this is not good. Waiting for going on 2 weeks for shipping of a small item doesn't work anymore.
Steve hasn’t received any votes.
Steve hasn’t received any thanks yous.
Steve doesn’t have any fans yet.
Steve isn’t following anybody yet.
Empty.
Placed order 11/29 Received wrong product 12/7 Notified keyless on 12/7,12/11 and...
Very confusing and seemingly awkward and repetitive process
Hi Steve R.
So sorry to hear that your order did not arrive sooner. We know it can be hard to wait!
We checked and USPS is showing your order was delivered via Priority Mail on December 29,2018, to your address in MOUNTAIN VIEW, CA at 06:01 pm. It was delivered to the Front Door/Porch. This is within 12 business days of the day you placed your order, which is how long it can take if you select the FREE Shipping option. Usually, however, FREE shipping orders are delivered sooner than that, but with the holiday shipping rush, it looks like it took the full 12 days. Please let us know if you received it and if all is well.
Next time, you might want to consider selecting Paid Ground service, which only takes 2-4 days. It is usually not that much more expensive but is a lot faster. It usually takes 2-4 business days instead of 4-12.
If you have any question, just let me know.
Have a nice day!
Sadie
Sales/Customer Service
www.KeylessEntryLocks.com
1-888-202-4538 Toll-Free
Mon-Fri 9 am to 4 pm CT (closed holidays)