I ran into a very minor issue and the customer service literally responded within 10 minutes with a very generous solution to my problem that would have otherwise costed me a lot of money. I will already recommend this to all my friends who need a converter because of my interaction with their customer service. Amazing.
Thanks so much for the 5-star review, Steven! We're so pleased our customer service team were able to quickly help you out. Thanks also for recommending us to your friends; we really appreciate that!