Steven S.

For the most part the quality of the products for the price is outstanding with the exception of rechargeable batteries, they suck. Ordering form the Hong Kong Warehouse is ok if you are prepared to wait three weeks or so longer than they indicate once you order. I'm always told don't worry everything is fine and this is rarely true. Using chat for service is actually very good and you can get information about orders quickly but still the information seems more to blow hot air up the pooper instead of factual. The website is ok, easy to order but the history of purchases is always glitching and not providing all of the orders placed, especially the most recent orders. Over all, I give this company a 3.5 rating because of the delays in receiving products and the tell you want they think you want to hear answers when there is a problem. 70% of my orders go out without a problem but the one's that don't ship when they are suppose to seem to be an ongoing problems that needs attension.