I ordered travel pro overnight bag, which was to be delivered a week later... a few days later I received an email saying that there is a warehouse issue and they are not sure when the bag will arrive... called customer service to verify, and then canceled the order... as soon as order canceled my credit card was billed and a shipping notification was sent out... they then canceled the shipping notification, and told me my card was will be refunded once the bag is sent back... there is no bag that was shipped... there will be no refund... E Bags is a scam... stay away... just bought from Amazon...