Steven M.

This is my second set of tires through tirerack.com, and both times were great experiences. Good selection and prices, lots of relevant reviews on most tires, and plenty of choices for getting them installed. Shipping time was faster than expected.

I wrote a review last year pointing out that VRBO is ripping off travelers and owners with their mandatory service fee. As an update, I have found that my properties can stay booked using two new regionally-focused vacation rental sites. Thankfully I have been able to do well without VRBO.

One new piece of data about VRBO is that their customer support has turned completely abusive toward me, accusing me of violations of their terms of service for the remaining property I have listed on their site. After I was able to show the customer rep that I had not done anything wrong, he apologized and told me that they are trained to deal with owners that way.