Thumbnail of user stevenl97

Steven L.

Contributor Level

Total Points
83

1 Review by Steven

  • Zazzle

12/22/16

Order the sweatshirt Nov 24, expected delivery was Dec 3 - 6. I requested update Dec 16, reply was they will look into it, nothing ever came of it, filed dispute with card company and thus order was canceled, will recieve refund in 10 days, so they held my money for 40 days interest free. Multiply that by thousands of orders every day.

Tip for consumers:
Do not expect to receive your item in a timely manner, if at all.

Service
Shipping
Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Steven,

I am so sorry to hear about your overall experience with this order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We'll be reaching out to you directly via e-mail.

We look forward to assisting you further!

Thank you,
Christine

Steven Has Earned 3 Votes

Steven L.'s review of Zazzle earned a Well Said vote

Steven L.'s review of Zazzle earned 2 Very Helpful votes

Steven hasn’t received any thanks yous.

Steven doesn’t have any fans yet.

Steven isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user drewb256
Drew B. reviewed Zazzle
4/20/24

I don't remember seeing the currency when placed my order so it was more expensive than I would...

Thumbnail of user debbiec1400
Debbie C. reviewed Zazzle
4/20/24

I liked the invitations but didn't like zazzle putting marketing on the envelopes very dssapointed.