They didn't install enough panels to run my spa that I need for therapy which was the only reason for installing them. I am a disabled vet and they refuse to add to them and refuse to remove them. When I told them that I needed the spa therapy they said too bad I signed a contract and they didn't have control of how I used my electricity. I am on disability income and can't afford to do anything about it. ALSO: be aware, If you want to sell your house and the buyer doesn't qualify for the panels, Sungevity CAN STOP THE SALE! Stay as far away from them as you can. There kiosks are in Lowes Stores. BEWARE!