My board and bindings arrived exactly as ordered in a timely fashion, but now I'm left with sending the bindings back via UPS. I called customer service as soon as I realized I accidentally ordered the wrong size bindings (same day I placed the order), but for whatever reason they're unable to just remove those from the items being delivered.
Still 5 stars though because I technically received exactly what I ordered, and quickly at that during the holiday season. Product is great, but there should be some process from ordering to shipping where I'm able to remove an item to save me the convenience of having to return it via UPS now. It's currently not idiot proof, and I clearly need idiot proofing