I am copying my email to Thumbtack Suport which has been ignored as well as the phone conversation. I would recommend that no one ever use this service EVER! Especially ALL TASK SERVICES! Crooks! I have 6 witnesses.
They also just dumped things from my draws into boxes, all mix and no labels so I had to open every box to know where it went. I've moved 17 times and it by far the worst experience I've had. Steven Hendrix
On Sun, Feb 14,2021 at 12:51 PM Steve Hendrix <*******@gmail.com> wrote:
I called *******809 and spoke with Skyler (on Feb 4th) about the very big problem I had with "All Task Services" located in Kansas City and I have not received a response that she promised and I am going to file a complaint against your company with BBB and on your website and every other media I can find! Another Thumbtack Pro recommended using your service. This was to load a two bedroom apartment, I provided all the blankets, wrap (was not used), tape, straps (which they packed and did not use!) and boxes.
This was the location of my apartment and where the truck was located. They were late and they went to lunch for an hour and took 2 days costing me a hotel and charged me $ 950.00! For a 2 bedroom apartment!
Here is a summary of the furniture: Picture not wrapped damaged (This is an original painting) corners were dinged
Handmade Amish Chest not properly wrapped and scratched.
Amish Handmade Dresser scratched not properly wrapped and hardware missing.
200 year old drop leaf table not properly wrapped and scratched. Chairs also scratched.
Stanley Printer stand scratched and missing cord organizer and file support.
Handmade Amish bed, pins broken on bot headboard and footboard out and hardware missing.
His is what the truck looked like fully loaded... They used small orange strapps they had but only wanted to use 2. I sent this to the Pro that set me up with your service to show him how bad it was and he tried to talk to the owner Darren of All Task Services but the owner did not want to listen to him and they got into an argument. You can see that nothing was wrapped and there is left over blankets still in the bag.
You provided/promoted a Non Licensed Mover as represented on your website
They did not have the proper moving equipment and told after they put the stuff in my truck that they were not movers but Hot Tub installers.
They overcharged me!
The packing was totally unacceptable
Some broken glassware
They stole the items below:
M18 Lithium-Ion Cordless 1/2 in. Hammer Drill Driver Kit with(2) 1.5Ah Batteries, Charger and Hard Case https://www.homedepot.com/p/Milwaukee-M18-Fuel-18-Volt-Lithium-Ion-Brushless-Cordless-1-2-in-Hammer-Drill-Driver-Kit-with-Two-5-0-Ah-Batteries-and-Hard-Case-2804-22/305059560?source=shoppingads&locale=en-US&mtc=Shopping-B-F_D25T-G-D25T-25_9_PORTABLE_POWER-Multi-NA-Feed-LIA-NA-NA-PortablePower_LIA&cm_mmc=Shopping-B-F_D25T-G-D25T-25_9_PORTABLE_POWER-Multi-NA-Feed-LIA-NA-NA-PortablePower_LIA******************************************459&gclid=CjwKCAiAsaOBBhA4EiwAo0_AnCe-5y4C1uOa8AZfTjUerywAo0ic0fVfCDXo7r5wVQi6WUpSyJz6rBoC-x4QAvD_BwE&gclsrc=aw.ds
#1 Phillips Cushion-Grip screwdriver, 3-Inch (76 mm) round-shank (603-3)
#2 Phillips Cushion-Grip screwdriver, 4-Inch (102 mm) round-shank (603-4)
1/4-Inch (6 mm) cabinet-tip Cushion-Grip screwdriver - 4-Inch (102 mm) heavy-duty round-shank (605-4)
1/4-Inch (6 mm) cabinet-tip Cushion-Grip screwdriver - 6-Inch (152 mm) heavy-duty round-shank (605-6)
Wire stripper/cutter - 10-18 AWG solid wire (11045)
8-Inch (203 mm) High-leverage diagonal-cutting pliers - angled head (D248-8)
8-Inch (203 mm) Heavy-duty long-nose, side-cutting pliers (D203-8)
High-leverage side-cutting pliers - fish tape pulling (D213-9NETP)
Pump pliers with 1-3/4-Inch (44 mm) jaw capacity (D502-10)
All of my Canned food...
I had to leave and go to Atlanta for training on Monday and will be here for another week so I may find more things missing or damaged when I get back to Smyrna.
I have 6 witnesses and demand resolution. I asked Darren (the owner of ALL TASK SERVICES)<*******@gmail. Com> *******185 to give me a business card and a receipt. He said he did not have a business card but promised to send me a receipt but he never emailed me a receipt!
This guy is a crook and you are promoting him. Is that how you keep a "good" reputation? Also not following up on my call is unacceptable. Tried to call All Task Services to complain about what happened but they did not answer my call so I had to text them and they blocked me! See screen shot: