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I gave my order to dissolve a corporation, they did not help me at all in spite of constant follow up. They are just not bothered. Also, their one of the accounts representative Christilyn Burgos did not want to listen to me and directed the return of my money in the amount of $198.95 my closed credit card account. Now they are telling me it is my responsibility to get money from the credit card company and they just don't help me at all.
Date: 27th June 2016
First of all thank you Sitejabber for proving the platform to express our problems and concern.
After posting my review on this website, Legalzoom got into action and got my money back. Chyna smith, Social Media manager at Legalzoom was exceptionally helpful in getting my money back, She was very helpful and kept me informed about the progress of my case.
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Hi Steven, we apologize for the poor experience you had while transacting business with our organization. It is LegalZoom's goal to provide its valued Customers, such as you are, with exceptional service during every interaction. Your comments and experience are important to us and we appreciate and welcome your feedback. Please be reassured that we will forward your comments to review our operations and determine where improvements need to be made. We will review your order & contact you directly to help you with a resolution. Please also feel free to contact a manager directly via help@legalzoom.com.