I went onto their site because they had managed to get a site search engine to show them as having the best prices for PowerStop brake parts. I went to their site and purchased what they claimed was the best brake kit for my vehicle, and spent over $850.00 by PayPal. For some reason, that feeling of being taken, I used another search engine and it showed other sites offering higher quality kits, for much lower prices. I called CARiD within 2 hrs of the order on a Friday evening to cancel, and was given a cancellation number and was assured I would receive a refund within 24-48 hrs. After multiple phone calls, being lied to on each occasion, I was forced to file a "not received" complaint with PayPal, as that was the only option PayPal afforded me. CARiD.com gave them a UPS tracking number so that PayPal would close the dispute. When I checked the tracking number at UPS, the shipment was to another buyer, not to me. I had to appeal the PayPal decision, and now I am in a fight with CARiD about return shipping charges to return the order I cancelled and they never delivered to me. Check national online stores and SiteJabber before ever buying online. Go to BBB.org before you ever buy online. When a online seller floods the internet with pop-ups and pays search engines to list them first, there is something wrong. CARiD.com is just a bad business that hopes you will not fight back when they try to cheat you. The rule is, "if it sounds to good to be true", go somewhere else! CARiD.com only needs you to buy once, customer service is trained to lie, they will cheat you any way they can because they know you are only a one-time buyer and you will never come back.