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Steven C.

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1 Review by Steven

DSW Canada

  • DSW Canada

“Terrible customer service”
8/12/15

I ordered shoes on July 21st 2015. To-day is August 12th & I have not received them. They were quick to charge my credit card the next day. Had to call customer service four times. The first two customer service reps never got back to me; third one sent me an email explaining the problem and offered an additional discount. I replied to her email, but never got an answer. I telephoned for the fourth time on August 11th. The rep offered the same discount and said the order would arrive in about one week.

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