I tried to order a sign from Smart signs 9 days ago. According to their site it should arrive at my house tomorrow. It's still has not even been made much less shipped. I called their 800 number today and was assured that they would check with the production team and leave me an email with an update by close of business today. It's now 6 p.m. no email definitely no sign. This order was time-sensitive to me. Smart signs very obviously spent a lot of money and time on Advertising. Too bad they didn't spend a little of that time on production. I do not recommend dealing with this company their customer service is subpar or in my case non-existent