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Steve M.

Contributor Level

Total Points
167

2 Reviews by Steve

  • SmartBuyGlasses CA

3/30/21

It took 48 days to get my glasses and the left lens prescription was wrong. I had to ship back at my cost and did not get a full refund.

Tip for consumers:
Costco was the same price, I got my glasses in four days with the correct lenses.

Products used:
Glasses

Service
Value
Shipping
Returns
Quality
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SmartBuyGlasses M. – SmartBuyGlasses CA Rep

Hello Steve,

I am really sorry to know that you have concerns with the processing time and that the left lens you received was wrong. I am also sorry to hear that you have not received your refund yet.

Please accept my apologies for the inconvenience this has caused you. If possible, please reply to my request with your order information so I can further assist you.

Sincerely,

Katherine

  • Overstock.com

5/3/18

My order will take over three weeks to deliver even though I paid a $50 delivery fee! I bought because the Overstock.com price was lower than Amazon, but regretting my decision. When I contacted them to complain I was told that someone would respond to my concerns within 1 to 2 business days. Highly not recommended.

Steve Has Earned 7 Votes

Steve M.'s review of Overstock.com earned 5 Very Helpful votes

Steve M.'s review of SmartBuyGlasses CA earned 2 Very Helpful votes

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