We booked 4 nights at the Wyndham Days Inn in Lacey, WA and on our final night stay the hotel staff stole my wife's laptop, clothing and $140 cash! It is hard enough filing a theft report locally, but now we're home, some 2000 miles away. Priceline.com, who we booked this place from, essentially did nothing to help us resolve the dispute and what had happened to us at this hotel. Do not use Priceline.com, they will not back you up with any problems that you have with one of their clients!
Hello Steve,
I am sorry to hear this. Booking.com does not specialize in car rentals. Our affiliate rentalcars.com is advertised as a link towards the bottom of confirmation emails sent from Booking.com. If you have reserved your rental car through this company, you will have to contact their Customer Service department with the following address: http://bit.ly/Qvuj0H. I hope this information has addressed your concerns.
Regards, Keara
Booking.com Customer Service Team