As a casual user, I had a bit of hiccup today with a transaction which failed. I sent a message and got reply instantly, with reasons explained (minimum from exchange partners not met) and refund was swift. I increased the amount and the transaction went through as expected. Very pleased with the experience. The service proves itself best when problems as such arise. Highly recommend it!
Hi Steve!
First of all thank you for your positive feedback.
We always try to fix any issue as soon as possible. So it's important to know your experience on our platform was good. Our support team is ready to answer your any question. Feel free to contact us any time.
Hi Steve!
First of all thank you for your positive feedback.
We always try to fix any issue as soon as possible. So it's important to know your experience on our platform was good. Our support team is ready to answer your any question. Feel free to contact us any time.