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Order entry is difficult, would not accept pay code, said free shipping but tried to charge shipping, almost gave up, won't do it again
Googled tree I wanted
Stupid, have to relog info to find order from the email you sent, dumb
Ordered several things in the past
We're so sorry for the inconvenience! We appreciate the feedback and will look into ways to improve this process!
It is a website for pilots that (among other things) claims to track comments from actual experiences people have had at the FBOs (fixed base operators) some pilots have visited. I checked the comments before going to Lake Tahoe (KTVL). I had a bad experience at the Lake Tahoe airport and I wrote a comment that outlined what happened and why I thought it the FBO should be avoided. I am a frequent user of the website and the next day when I checked the website, it said the "comment" was being investigated. Shortly thereafter it disappeared. I was never contacted, I can only surmise the website gives people that advertise the right to censor the comments.
Strangely enough, they only have "positive" comments for this FBO (the only one at this airport - KTVL). The FBO is Mountain West and the website that claims to be a pilot information center is Airnav.
Steve Kinnaird
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Empty.
I got my 2-3 tree and it was nothing more than an 18" twig with a half dozen leaves. Are you...
Specifically requested a delay in shipping due to poor weather conditions
We are so so very sorry to hear this and are reaching out privately to gather information and offer further assistance!