steve h.

I ordered 2 helmets from them, 2 skid lids, low profile flat black, they showed up on time, good for them, but the helmets weren't the low profile ones i ordered, they were the normal mushroom top helmets. I contacted them and ask about the return policy and they told me to ship them back for a full refund. Awesome! Only not awesome cause they stuck me with the bill. I paid $8 shipping and handling for them to send them to me and then the cheapest way to send them back was $23. So i am out $31 by shopping with this company, Amazon pays for all returns, i don't know why i even bothered to shop elsewhere. I wont be wasting anymore money at Jafrum

I ordered a Burly Fairing from them, the site said ships in 2-4 days, 6 days later i called them and asked why i haven't received a confirmation on my shipping, they told me they don't carry that part and the vendor they get them from hasn't received it either, i don't know how many times this changes hands before it gets to me, but 3 times is way to many. They didn't try to save me as a customer, i was polite and told him i ordered this, i was told i would have it by a certain day, that's not going to happen now, what can you do? He said all he can do was apologize. No discount was offered for the inconvenience, gift card or anything, i canceled the order and i will shop else where. Don't sell a product that you don't have and have no idea where to get one. My money and time shouldn't be put on hold while you figure it out.