Steve H.

After my first AirBnB guest completed his stay, I started looking for my payment. AirBnB said I needed to set up a payment method (I had done this a week prior with Payoneer). I tried several times to add Payoneer on the AirBnB site, but each time was taken to the login site for Payoneer. Customer service wasn't helpful at all, they simply told me " you need to add a payment method." Now over a week since my guest left and I have not been paid.

AirBnB is obviously holding the money and investing it in interest paying securities while screwing hosts by not making timely payment. I wanted to love this company but not getting paid is a pretty big deal.