I recently posted a job on Linkedin. It cost my small business $150 and only received 2 unqualified applicants. Frankly, Ive gotten better results on Craigslist for a fraction of the price. But, that's not really the issue. I stopped the Linkedin add after 3 weeks and then tried to delete my credit card account. The delete' link is extremely hard to find, and after I finally found it, it wouldnt let me delete my credit card info even after the job post was closed and completely paid. There is no support number to call, only an email support link. Their stupid site keeps giving me inaccurate help information to resolve the issue. It feels like Linkedin is holding my credit card information hostage!
After multiple emails to their LinkedIn Customer Support, the last message I received was, " I wish I had an immediate resolution for you. This particular issue will need to be escalated to our internal research team. I understand this may be frustrating but as soon as I get an update, I'll let you know. Seriously? Im sure this could have been taken care of a week ago with one phone call.
LinkedIn is owned by Microsoft. You may have heard, they make a lot of money. Too bad they cant afford a Linkedin customer service represtitive you can reach by phone! Oh, but they do have sales reps you can talk too immediately. UNACCEPTABLE! After I delete my credit card, I will delete my Linkedin account! Theyve waisted too much of my time on their incompetent website!