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Steve H.

1 Level 1 Contributor
  • 3 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Business

Member since January 2017

  • Reviews

    3

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    1

  • Profile Views

    537

Review Distribution

3 Reviews by Steve

1/21/19

We used Paul's Plumbing & Heating for an extensive plumbing job in our home. Paul agreed and represented (before I signed the written contract) that there would be at least 2 people working on the job and it would take approximately 5-7 days and the job would have a permit. For a job of this magnitude I insisted on a permit (also required by the city and state law.) He only had one worker on the job for two weeks although several inexperienced high school kids showed up for 2 days to "help." The work was very slow because only one person was "fishing" new pex plumbing lines when it really needed two people. Also, I found out he was working without a permit because he would not provide me with the permit or even the permit number during the job. The final straw was when he tried to run my credit card for the 50% balance of the job before it was completed. (Thousands of dollars.) Then he tried to bully me into paying him before the permit was issued. I held firm until the job was complete and I received the permit. His actions were so irreprehensible that I filed a formal complaint against the company with the New Mexico Regulation and Licensing Department for the Construction Industries. I would never recommend Paul's Plumbing.

1/15/17

I purchased two bathroom cabinets on-line via Ikea website. The delivery schedule, for the same city, 20 miles away was 11 days from purchase. Then the delivery company "Dynamex" in Dallas tried to deliver the product to a business on a Sunday, when the business was obviously closed. They did not try to redeliver on the following Monday or Tuesday. It took numerous phone calls to Dynamex and Ikea to try to straighten things out. They were never going to try to redeliver. I had to call and reschedule, they wanted to charge me another $50.00 on top of the $100.00 delivery fee I already incurred. This "redelivery" was not scheduled for another 2 days. Then the delivery company did not deliver on that scheduled day. It took them one more additional day. Meanwhile my paid contractors are waiting. Bottom line, it was a miserable experience. Absolutely no customer service, just the run around, pointing fingers. How in this day and age there can be such a miserable, inefficient is beyond belief. Dynamex is terrible! No customer service, they did not return my calls, all totally unacceptable.

1/15/17

I purchased two bathroom cabinets on-line via Ikea website. The delivery schedule, for the same city, 20 miles away was 11 days from purchase. Really? That long? Then the delivery company "Dynamex" in Dallas tried to deliver the product to a business on a Sunday, when the business was obviously closed. They did not try to redeliver on the following Monday or Tuesday. It took numerous phone calls to Dynamex and Ikea to try to straighten things out. They were never going to try to redeliver. I had to call and reschedule, they wanted to charge me another $50.00 on top of the $100.00 delivery fee I already incurred. This "redelivery" was not scheduled for another 2 days. Then the delivery company did not deliver on that scheduled day. It took them one more additional day. Meanwhile my paid contractors are waiting. Bottom line, it was a miserable experience. Absolutely no customer service, just the run around, pointing fingers. I will never, never order from them again. I am now going to write reviews for the miserable, inefficient delivery company, Dynamex.

Steve Has Earned 5 Votes

Steve H.'s review of Dynamex earned a Very Helpful vote

Steve H.'s review of Santa Fe Plumbing, Heating & Cooling earned a Very Helpful vote

Steve H.'s review of IKEA earned 2 Very Helpful votes

Steve H.'s review of IKEA earned a Well Said vote

Steve hasn’t received any thanks yous.

Steve Has 1 Fan

davidb2075
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David B.

Steve is Following 1 User

bruceo26
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