Steve H.

I used Agoda for 2 bookings in Belize, the first was no problem found a real nice resort room for $80US
The second was absolutely a nightmare, First thing was it was a condo for $40 US, we just needed it for an overnight stay near the airport. We were leaving the next day. I used my Cell phone to make the booking, the invoice said; TOTAL $40US in bold so when I got to the home (was extremely hard to find roads not marked and no building numbers,,, only reason I found it was I had a photo in the place we just drove around the neighborhood until I found it.) the charge was $72 US and cash only ( there was a cleaning charge in small print AFTER the total line) The room was small and didn't have a working fridge the microwave was eye level I'm 6'2" could barely see in it and had to hold it when opening the door because the shelf was flimsy. Not the best neighborhood, woke up in the morning with bites all over my legs... Agoda had it as a 3 star accommodations. I wrote up a 1 star review stating it was subpar. And I wouldn't recommend it to any one. I've checked back to "Cozy lakeview studio in Ladyville" to see my review,,, and it says on the Agoda site" "Awaiting for reviews" but has it marked as a 3 star... I have checked other reviews and some of their accommodations only have 2 or 3 reviews and are listed... I figure Agoda doesn't list any negative reviews so that is why this property doesn't have any reviews because none of them are positive...

I'll never use Agoda.com again they aren't in the business to give you a fair evaluation of a property they just want to make a sale.
I'm going back to HOTELS.COM never have had a problem with them and no surprises always has been a fair evaluation.
NOTE: I have stayed is some real dumps before. I worked in the construction trade for several years. Being an Operation manager had a Marriott and Holiday inn express cards and an expense account but I stayed where my crews stayed because I was only as good as they were. Because they were on per diem they found the least expensive places ($35-45 a night here in the states)... and this Cozy Lake view was a step below those...
Thank You

I bought 2 ink cartridges and they both failed to work in my printer. I called LD and they said they would send more and I had to return these,,,, OK but it was going to take them a week to get me ink I couldn't wait so I asked for a refund and I'd buy ink somewhere else. They would send me a return label and I'd get my refund 14-21 days after they received the ink... Ya that's what I thought,,, 2 to 3 weeks after getting ink back... well I've been waiting 2 weeks for the return labels so I called again and they said they would sent label but I still had to wait 2 to three weeks,,,, TOTALY unacceptable poor product and poor customer service.

July 4th update it has been almost a month since I bought the ink... after two attempts to get a return label (by email) I still haven't received any and the company rep said he would be contacting me (see below) 3 days ago and I still haven't heard from them... I want to return a defective product and get my money back in a reasonable amount of time... how simple can this be...

Update 7/20/2016, I finally received the return label by email and have returned the ink,,,, still waiting for refund. The only communication I have received was that they won't refund the shipping costs. OK they sent a defective product and I'm responsible for the shipping costs? I have spend several hours of my time and frustrations of trying to get them to stand behind their product. I would have hoped that I was the one case that dropped through the cracks and that they would make it right and improve their policy to customer service. I'm coming to the conclusion that they only care about the money. I have filed with my CC company to get a full refund because of the poor response I have received. So now another layer is added to trying to get a refund.:(

7/27/16 update,,, PayPal found in my favor for a full refund,,, LD only refunded me $17 of the $22 owed stating they won't refund for shipping (a defective part) even after being directed by PayPal to refund the invoice amount. What more can I say about this company,,, They don't stand behind their product. Its been 2 months and I still don't have a full refund.

7/31/16 after 2 months and about 6 hours of writing and asking,,,, finally received my refund,,, only part of it,,, then I pointed out Pay Pal found in my favor and requested a full refund,,,, and notified PayPal again,,,, only THEN after all this time did they refund the shipping... Sorry to say it seems they don't want to refund $$$ normally I probably would have dropped the shipping if they would a]have refunded my money in the beginning but after all the hours I put into it I wasn't going to let them get away with keeping a red cent... After my experience with LD I would suggest to find another ink company I have found 2 others with excellent results.