Valentine's day. No show! Customer services. "Award winning company" no help. But very polite. I took the time, effort and money to put a massive smile on my wife's face to be utterly let down. The end result? Sorry here is a refund, no flowers and a £10 voucher. So to redeem it I have to spend more dosh on a company I have no faith in. My advice. Pay more and go elsewhere.