Thumbnail of user stevec470

Steve C.

Contributor Level

Total Points
80

1 Review by Steve

  • Rentalcars.com

7/6/18

Do not use Rentalcars.com to book a car. Youll end up in a he said, she said dispute if theres any booking errors.
I recently booked a rental car from Dollar Rent-a-Car in Nashville, TN via Rentalcars.com for a daily rate of $34.91/day. At the completion of the rental I was charged $72.41/day. Thats a 107% increase in the daily rate versus what was confirmed at the time of booking! I was overcharged $37.50/day plus taxes.
Dollar customer service says the rate of $72.41/day was transmitted to rentalcars.com for the booking.
Rentalcars.com, who receives no money from this transaction, says that rate of $34.91/day was provided by Dollar Rent a Car at the time of booking.
So, my only recourse is to vent on social media. Buyer beware.

Steve hasn’t received any votes.

Steve hasn’t received any thanks yous.

Steve doesn’t have any fans yet.

Steve isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user anaisac
4/4/24

I rented a car for $108.90 Paid for it when I went to pick it up I had to pay over almost 500. So...

Thumbnail of user marcd432
3/22/24

I booked a rental car through their website for 28 days. Mistakenly, booked for SAN Jose...