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Steve B.

  • 2 Reviews
  • 8 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Autos & Vehicles

Member since September 2017

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    185

Review Distribution

2 Reviews by Steve

1/17/18

I bought a 2015 VW Passat from Druk Auto Sales and the warranty was AS/IS... Within 2000 miles I noticed the heater was not working in very cold temps. The VW dealer (Park Place Motors Rochester Mn.) told me the heater core was bad and the repair bill was going to be $995.00. I went to Druk Auto in person and asked for help with the cost of the repair, the salesmen said he would talk to the owner I called back a few days later the salesmen had no answer yet I called back a week later and the salesmen said sorry there is nothing Druk Auto can do and there excuse was "they can't catch everything that could be wrong with the car and they are a whole sale dealer".
As a business owner myself I stand behind my work and my products. I did not expect Druk Auto to pay the hole bill or even half the bill but I did expect something it could have been as little as $100 and I would have been happy but doing absolutely nothing is like getting told... we don't give a f**k about our products or our customers!

9/26/17

Just fly changed the dates we wanted to fly at the last min. Before we hit ok then charged us 225 dollars to cancel flights that we just booked 10 min. Earlier
Always go straight to your airline to book tickets don't use just fly!

henric11
Sarah C. – Justfly.com Rep

Hi Steve,

Thank you for taking the time to review our services. Because we are a budget travel agency, we constantly work to provide travelers with the lowest fares. This means that, if there are cheaper flights available for alternate dates, we will post these at the top of our search results for travelers who are flexible. We strongly encourage everyone before confirming their reservation to make sure the proper dates are selected. As an online travel agency, we do offer 24 hour cancellation as per the airline's fare rules. However, even though a ticket is purchased within 24 hours, all changes or cancellations will have fees. There is a brief description of these fees at the bottom of your confirmation email as well as in our Terms and Conditions. (https://www.justfly.com/terms-and-conditions)

We apologize for the inconvenience.

Kind wishes,
JustFly Team

Steve Has Earned 8 Votes

Steve B.'s review of Druk Auto Sales earned 3 Very Helpful votes

Steve B.'s review of Justfly.com earned 5 Very Helpful votes

Steve hasn’t received any thanks yous.

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