Steve A.

Elavon is by far not only the worst Merchant service company, but probably the most dishonest and unethical company currently operating on planet earth. They said whatever they needed to pull our business from our former merchant provider of 7 years.
Within our first 3 months, they processed $1.3m which is our standard. Then without warning their Risk team decided to hold our funds without provocation or reason for the past 3 weeks holding over $70k and let us know unless we provided a $700,000 Line of Credit our account would be canceled?!? NO Warning, NO ability to other options, nothingand weve never had a chargeback or return in 7 years. No chargebacks, no fraud, no reason whatsoever to warrant this action. They would only respond after multiple follow ups, only agreed to release funds after multiple follow ups and incorporating attorney involvement. They lost a client for no reason and well certainly do all we can to warn others to not get blindsided by this corrupt company. Costco should be ashamed this is their preferred partner.