I love eBay with all of my heart, almost. I have purchased thousands of amazing items and some trash since starting my journey in 1999. I Love the telephone reps, the prices and selection. The drawbacks in my eyes: Skewed eBay and PayPal policies that hurt the buyer and greedy sellers who knowingly lie in order to make more money. Always read feedback comments before buying and I stay away from auctions. Buy It Now has proven to be better for me as a buyer and as a seller.