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I would give less than one star if that was an option. The direct hotel website routed me to reservations.com and I didn't even realize I was using this site to book. It ended up costing so much extra because of the service fees. I called customer service 15 minutes after I realized and tried to cancel my reservation. They said they would look into it and five days later I got an email saying my booking was non refundable. Such a waste of time and money for no reason. Terrible customer service.
Step N.'s review of Reservations.com earned 35 Very Helpful votes
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Stay away from this site. A TOTAL RIP OFF! I cancelled my reservation within a minute, and was...
When I was on the site for the hotel I didnt realize it was a booking company based in the US...
