Stephen W.

Horrible experience. I first booked with Heather in Frederick Md, a "superhost". She declined me cause I booked through my wife's account even though I provided my own license and photo and sent her a message explaining that it was me staying and not my wife. She accepted my reservation and took my money and then declined me so now she gets an interest free loan from me while my money was taken instantly, the refund process is 15 days before I get it back. Second time I tried to book, I created my own account, again providing my license and a photo of myself and a brief description of me. Heidi in Winchester VA. At least didn't take my money first like Heather did but she declined me because I have no reviews as I am new to this site. How am I supposed to get reviews if no one will book me? Then she goes on to say that a previous customer is extending their stay and the changes are pending. That's poor business on the part of AirB&B if I could book a date that is "pending". Also, she was concerned too about me cause her husband works nights and she has 2 small kids. Maybe being a host with no husband around and 2 small kids isn't the best idea if you worry about who you are renting a room too. I guess overall, the money is worth the risk to her and her 2 small kids except in my case. Maybe I should have provided a background check too...