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Very dishonest company, I would give ZERO stars if possible. I ordered Orange Glow wristbands, and I received yellow wristbands that glow green. First, they said they would re-print the order. Then they changed their mind and now refuse to reprint or give a refund. They just say "our terms of service say we cannot offer exact color match"... I'm sorry, but if you look at a color wheel, green is literally almost opposite of orange. Worst customer service I have ever received. I am filing a dispute with my credit card company and will never order from them again. Pictures are attached of what I ordered, what I actually received, and my correspondence with them. Sad.
Exactly what I said in the title. DistroKid goes above and beyond to assist me me in any ways they can. They truly care about offering the best service possible to artists and labels (I am both). I recommend DistroKid to anyone who releases more than 1 album or 10 songs per year.
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Waited over two weeks to be told they had not even began production on order. Rep had told me it...
We had previously ordered premium coolies with 24hourwristbands last fall that are the green and...
Hello,
The glow bands glow green in the dark due to the Phosphorescent materials used in the bands and they usually glow green. The colors provided and for the bands in general. We mention this in the agreed upon terms as well: GLOW WRISTBANDS With the glowing effect added into the silicone mixture, our silicone glow wristbands will appear lighter in color in comparison to regular solid wristbands of the same color. They will glow brightly in green when the light goes out. The glowing effect requires intensive sunlight absorption to activate and recharge for multiple uses. The longer the wristbands are exposed to direct sunlight, the brighter they will glow. We hope we were able to clarify.
Regards.