Booked holiday & flight through them on 7th January 2017, and have had nothing but problems. Two flight changes, so cancelled that & re-booked elsewhere, just had to change hotel that had been booked, awaiting a part refund, awaiting revised ATOL certificate... going in 1 weeks time!
They are an absolute nightmare to deal with, either on phone or by email.
Will definitely note be using them again!
Unfortunately have had to award 1 star, as that is lowest possible option. Would have given zero if that was there.