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My daughter had VIP credits, she spent the credits, then canceled her VIP membership, she did not have enough money on her account to pay the £6.00 additional cost.
Mother used her own debit card to pay the cost.
Despite canceling the membership they have now taken the monthly fee from mother's card.
This is fraudulent and we are appalled at what they have done.
There is no way of getting confirmation that the VIP membership is cancelled as it has to be done on online chat.
AVOID AT ALL COST
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Echo what everyone else has said. They were taking money out of the account for over.a year...
This membership concept is an absolute scam. Bought two pairs for Christmas for my wife. Since...
