Stephen P.

AVOID ARGOS if there is any likelihood of you needing to return an item if FAULTY. The Lancaster store insists they only offer credit notes to be used in Argos for faulty returns. This I refuse as I will never shop in Argos again.

Argos is operating outside the law as it is contrary to the Consumer Rights Act 2015 which states "Goods should be of a satisfactory quality, fit for purpose and as described"
My purchase was inherently faulty and confirmed by Flymo and their Service centre.
I have had only Flymo all my life [80 next year] and the 2021 model 360 has design faults, it is unbelievably noisy and has almost no suction to but the cut grass in its box. I tried two.
On the phone, Argos says You can return for a refund to the method you made the purchase, but in-store they deny it and offer a credit note.
Two weeks ago I returned the item, have made at least 13 phone calls and written by Royal Mail Signed For service. NO RESPONSE.
Argos call centre offers to return calls when speaking to them but never does. You will wait in for nothing.
NO REFUND. So ignore the Refund question below
NO FLYMO
Order number *******771
Now I have referred it to solicitors. I don't need this at 80 next year

It's a nightmare dealing with Argos.
I wish I'd looked at the Trustpilot reviews and see they have 85% as BAD, only one Not even worth one!
GO elsewhere and forget the convenience of being in Sainsbury's