I ordered something from their site. Got confirmation email but never a shipping email. They will not take a phone call for shipping issues, only emails to customer service. I have now written my second email and still no response. No way to cancel the order either. They take your money with no problem but then hold you hostage in hopes that some day you'll receive your order. Never buying from them again. I will be reporting to better business bureau as well. Hope this saves someone else the headache of dealing with them