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Stephen M.

1 Level 1 Contributor
  • 3 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Home & Garden, Shopping

Member since January 2017

  • Reviews

    3

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    370

Review Distribution

3 Reviews by Stephen

10/24/17

Ordered a 500 euro amplifier, paid a premium for two day delivery. Four days later, still not dispatched, not answering emails. Luckily paid by paypal who will sort this out. I would recommend buying elsewhere if you want to get your order!

7/27/17

I bought two electric soldering irons, when they arrived, one was well used, probably a faulty returned item. I complained and received an offensive reply. Eventually etwist agreed on a return, then told me no way would I get a refund. Then a pre paid return label arrived, which I used. One month later, nothing. I emailed and etwist told me it had not been returned. I provided proof, still nothing, no response. Where does this leave me? Out of pocket and will never use etwist again. BETTER TO STICK WITH USING AMAZON..

1/6/17

Bought an expensive Radio Control, arrived without receiver, replacement promised but never sent despite many emails

rebeccal10
Katherine L. – Banggood Rep

Dear Un kept Promises,

Sorry for the inconvenience caused.We need to explain that sometimes it was because your order was split by the system since they could not be put together in a package and they sent separately, so customer would receive it later on.If it is because the warehouse did not send the product accidentally, we will surely send it again for you. Could you please send your order number and problem to complain@banggood.com?We will check your order and give you a reasonable solution.

Best regard,
Banggood Team

rebeccal10
Katherine L. – Banggood Rep

Dear Un kept Promises,

Sorry for the inconvenience caused.We need to explain that sometimes it was because your order was split by the system since they could not be put together in a package and they sent separately, customer would receive it later on.If it is because the warehouse did not send the product accidentally, we will surely send it again for you. Could you please send your order number and problem to complain@banggood.com?We will check your order and give you a reasonable solution.

Best regard,
Banggood Team

rebeccal10
Katherine L. – Banggood Rep

Dear Stephen M,

Sorry for the inconvenience caused.We need to explain that sometimes it was because your order was split by the system since they could not be put together in a package and they sent separately, customer would receive it later on.If it is because the warehouse did not send the product accidentally, we will surely send it again for you. Could you please send your order number and problem to complain@banggood.com?We will check your order and give you a reasonable solution.

Best regard,
Banggood Team

Stephen Has Earned 5 Votes

Stephen M.'s review of webdistrib.com earned a Very Helpful vote

Stephen M.'s review of Banggood earned 4 Very Helpful votes

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