Stephen K.

Worst company ever. Just so useless. Customer care is terrible. Booked a flight with Opodo. Checked in the night before and confirmation from Opodo. Arrived at the airport to be told by the airline I wasn't on the flight. Opodo kept me on hold for an hour and told me to book another flight instead and I would be refunded. At the airport spent 300 on another flight that day. Opodo ignored my claims for a refund and told me to resubmit my claim even tho the agent said he got the receipt and my previously submitted claim. Furthermore he said it's not their problem. Reported it to sky scanner and then Opodo began to respond. Asked for bank details to refund my money nearly 6 months later. Just check out their facebook page all the bad comments under posts are hidden. Absolute fraudulent company. How is this company allowed to be in business. Avoid is company at all costs. They make it difficult to get a refund or even contact them in an effort to make you give up.