Stephen B.

Purchased a willow tree previously from this company. No complaints and will keep coming back

It has been quite apparent that they don't know what's going on. Good luck shopping at multiple stores for adapters and hoses to connect to the pump. Also, once it is connected, don't go by their "tech support" to tell you how much sand to put into the pump. According to them we needed 150lbs but the manufacturer required 220lbs, poolwarehouse didn't know how much to use and said go by the manufacturer's advice after multiple attempts at an answer. I requested a list of adapters, hose dimensions and diameters to hook up the filter..."crickets", understaffed and lack of knowledge of inventory they're selling... good luck as they say when purchasing from them as it's a wild goose chase after you receive it to get correct and factual information on what's needed to complete your "DIY" project.